Billtro
Effective Date: 10th Sept, 2024
Billtro (“we,” “us,” or “our”) is committed to protecting the privacy of users (“you” or “your”) of our mobile app, Billtro. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our app in compliance with Nepalese law and international standards, including General Data Protection Regulation(GDPR), California Consumer Privacy Act(CCPA), and Google Play Store requirements.
By using Billtro, you agree to the collection and use of your data in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
We collect personally identifiable information, such as your name, email address, phone number, and business details when you register for an account or use certain features of the app.
b. Sensitive Permissions
If we request sensitive permissions (e.g., location, camera, contacts), we will only use this data for the specific purpose of providing app functionality. You will be prompted to give explicit permission before we collect or use this data.
c. Device Information
We collect information about your mobile device, including your device ID, operating system, and usage details for analytics and performance improvements.
2. Legal Basis for Data Processing (GDPR Compliance)
We process your personal data based on the following legal grounds:
• Your Consent: By using the app, you consent to the collection and processing of your data.
• Contractual Necessity: We process data to fulfill our obligations when you use the app’s services.
• Legal Obligation: In certain circumstances, we may be required to process your data to comply with legal obligations.
3. Your Rights (GDPR and CCPA Compliance)
As a user, you have the following rights regarding your personal data:
a. Right to Access: You can request access to the personal information we hold about you.
b. Right to Correction: You can request that we correct inaccurate or incomplete information.
c. Right to Deletion (Right to Be Forgotten): You can request the deletion of your personal data, except where data retention is required by law.
d. Right to Data Portability: You can request a copy of your data in a commonly used format.
e. Right to Withdraw Consent: You can withdraw consent at any time for the processing of your personal information.
f. CCPA Opt-Out: California residents can opt-out of the sale of their personal data (even though we do not sell data).
To exercise these rights, contact us at privacy@billtro.com.
4. How We Use Your Information
We use the information we collect for the following purposes:
• To provide and maintain the app’s functionality.
• To manage your account and respond to support inquiries.
• To generate sales, inventory, and financial reports.
• To improve app performance and develop new features.
• To comply with legal and regulatory obligations, including tax and financial reporting requirements.
We do not sell your personal data to third parties.
5. Data Sharing and Disclosure
We may share your information only under the following circumstances:
• Service Providers: We may share your data with third-party service providers who help operate our app, subject to strict data protection agreements.
• Legal Compliance: If required by law, we may disclose your information to regulatory authorities.
6. Data Security
We take appropriate technical and organizational measures to safeguard your personal data. However, no method of transmission over the internet is 100% secure.
7. Children’s Privacy (COPPA Compliance)
Our app is not intended for children under 13 years of age. We do not knowingly collect data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in legal requirements or our practices. We will notify you through the app or by email in the event of significant changes.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your data rights, contact us at:
Email: privacy@billtro.com
Phone: +977 98 136 41615
Address: Billtro Tech, Janakpur Dham, Nepal